Last Updated: March 11, 2025
When you register for a Somny account, we ask for personal information such as your name, email address, and password. This information is necessary to create and maintain your account and ensure a personalized experience. You may also choose to provide additional details like a profile picture, a short bio, and preferences, which help us better tailor your experience within the platform. When you use our character creation tools, we collect the photos and descriptive data you upload to generate Characters that resemble real individuals. We also collect communications sent to us—whether for support, feedback, or inquiries. These messages help us respond effectively and improve the service. If you make any purchases, your payment information is securely processed, including billing addresses and card details as required.
Images you upload may contain biometric information like facial features. We understand the sensitivity of this data and treat it with extra care. Biometric data is only used for character generation and not for advertising or sharing with third parties. Our system includes enhanced safeguards to protect this data, and we request your explicit consent before processing any biometric identifiers. We retain biometric data only for as long as necessary to provide the service or comply with legal obligations.
We collect certain technical and usage data automatically when you interact with our services. This includes your IP address, device type, operating system, and browser type. These details help us optimize how Somny functions across devices. We also analyze how you use the platform—such as pages viewed, time spent, and interactions—to better understand usage patterns and improve functionality. Additionally, our servers generate logs that track errors and system behavior. Location data may be inferred from your IP address or obtained through permissions if you allow more precise tracking. We also use cookies and similar technologies to enhance functionality, maintain login sessions, and gather analytics. For more details, refer to our Cookie Policy.
We use the information we collect to operate, improve, and personalize our Services. This includes maintaining your account, processing transactions, and delivering customized content. The data also helps us analyze trends, monitor system performance, and develop new features and enhancements. We may also use your information to communicate with you about updates, support requests, and changes to the Service. Where legally required, we may process data to comply with applicable laws and protect our platform from fraud or misuse.
If you create Characters based on children under the age of 18, you must be the child's parent or legal guardian. These Characters must be used solely for family-friendly and age-appropriate purposes. Any content that is inappropriate, exploitative, or poses harm to child Characters is strictly prohibited and may lead to immediate removal or account termination. We apply additional monitoring for any Characters designated as representing children. If any violations or misuse are detected, Somny reserves the right to remove the content and take appropriate action.
Somny does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will delete it promptly. Parents or guardians who believe their child has submitted personal information should contact us immediately.
We may share your information with trusted service providers who assist us in delivering the Somny platform and processing data on our behalf. This includes payment processors, hosting providers, and analytics platforms. In the event of a business transfer such as a merger, acquisition, or asset sale, your information may be transferred as part of the transaction. We may also disclose information if required by law or to protect our rights and safety. Importantly, we do not sell your personal data to third parties.
We implement appropriate technical and organizational measures to safeguard your information. These include encryption, access controls, secure servers, and periodic security assessments. While no system is completely infallible, we are committed to continually improving our security practices to protect your data.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. The specific retention period depends on the type of information and legal obligations. Once your account is closed, your data is typically deleted within 30 days, unless required for legal or regulatory reasons.
Depending on your jurisdiction, you may have rights regarding your personal data. These may include the ability to access, correct, delete, or restrict the use of your data. You may also have the right to object to certain processing activities or withdraw previously given consent. If you wish to exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.
If you are located in the European Economic Area (EEA), we process your personal data according to the General Data Protection Regulation (GDPR). This means we rely on lawful bases such as consent, contract necessity, legal obligations, or legitimate interests to process your information. Your data may be transferred outside the EEA, but we take steps to ensure it remains protected through recognized safeguards. You have the right to lodge a complaint with your local data protection authority and can withdraw your consent at any time.
Your information may be stored and processed in countries outside of your place of residence. These countries may have data protection laws that differ from those in your jurisdiction. By using our Services, you consent to such international data transfers, subject to applicable legal safeguards.
We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. When we do, the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically to stay informed of how we protect your data.
If you have questions or concerns about this Privacy Policy or our data handling practices, you can reach us at support@somny.com.